Refund policy
We want you to love your gear. If something's wrong on our end, we'll make it right.
Eligible for a Refund or Replacement
- Wrong item received
- Damaged or defective item
Refund Window
Requests must be made within 30 days of your purchase date. Refund requests made after 30 days can't be accepted.
How to Request a Refund
Email us at support@fishermanneverlies.com with your order number and a photo of the issue (if damaged or incorrect). We'll get back to you within 1–2 business days with next steps.
Refund Processing
Once approved, refunds are issued to your original payment method within 5–10 business days.
Non-Returnable Items
Because our apparel is made to order, we're unable to accept returns for reasons other than the ones listed above (e.g. sizing preference, change of mind).
Questions? Reach out anytime — see our Contact page.